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CERTIFIED PATIENT ACCOUNT TECHNICIANS

Your Organization May Need Our Assistance If...
  • You have a lack of cash flow momentum

  • You are experiencing Increased Days in A/R

  • You have developed an overdependence on consultants which provide only short term solutions

  • You and your staff are working harder without noticeable results

  • Your superiors are becoming more involved with your everyday business in an attempt to improve cash collections

  • Your overtime costs are exceeding your budget

  • You are being asked to increase collections with less staff or more staff turnover

  • Your third party payers are becoming more difficult in processing and paying your accounts

Common Questions and Answers

Question - How can I work with Medicare, Medicaid and Commercial Insurance carriers to improve cash flow momentum?

Answer – Our clients utilize MAS’ Third Party Follow-Up services as a valuable tool to increase cash flow, without hiring additional staff. MAS is proud to employ an experienced staff in various aspects of healthcare receivables. In addition, our easy-to-read monthly report package will help your facility to track trends, which can then be used to identify areas which need improvement within your facility. When hospitals streamline their front end there are less denials and cash flow momentum is built.

Question - How can I be sure we are capitalizing on all services and revenue veins to build cash flow momentum?

Answer – MAS clients have taken advantage of our expertise in specialty billing areas, such as Workers Compensation and No Fault (Motor Vehicle Accident) claims. We are all aware that it has become increasingly more difficult to collect upon insurance claims. Many insurers use state insurance regulations and much legal maneuvering to their advantage so they can renege on paying claims. These cases are least likely to be successfully collected by your hospital staff due to the sheer volume of accounts. MAS’ own “in house counsel” and time proven processes use these regulations to the advantage of the hospital. We are motivated to collect upon these claims, after all, if you don’t get paid, then we don’t get paid. Our efforts and knowledge of the inner workings of various carriers will create an untapped and reliable revenue steam for your facility.

Question - How can I reduce overhead without breaking cash flow?

Answer – By using the MAS Cash Flow Improvement Programs, your hospital can reduce staff without a break in cash flow. Our proven methods enable us to deliver excellent service and optimum results with minimal client involvement. Our collectors will follow each claim through to its completion, including any self-pay responsibility.

Question - How do I convert to our new billing system and keep revenue streams from the old system coming in?

Answer - Medical Account Solutions Trial Balance Cash Flow Improvement Programs will help your hospital maintain revenue streams from your aged receivable. This will allow your staff to concentrate on mastering your current receivable system while MAS preserves cash flow with the old receivables.

Question – What are your fees?

Answer – Most of Medical Account Solutions’ fees are based on contingency; our income is based on outcome. This is our incentive to collect upon as many accounts as possible. Our knowledgeable staff is dedicated and committed to increasing your cash flow while lowering your open receivables.

Question – What does is mean “to maintain good will to the community”?

Answer – Our employees are trained to take a “patient friendly approach”; this means we are always respectful to the rights and privacy of every patient. This method is useful in enlisting the patients to become allies in getting claims paid.

MAS is also proud to support many of our client’s fundraising and community events.
 


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